Who we are?
We’re a tech company with automotive roots & one of the most significant market leaders in designing, engineering and enabling solutions for how we’ll move tomorrow. Aptiv develops safer, greener and more connected solutions, which enable the future of mobility. We have +180.000 employees and operates 12 technical centers, as well as manufacturing sites and customer support centers, in 44 countries. Our plant in Gdańsk produces technologically advanced products supporting autonomous driving (cameras, on‑board computers) as well as radios, control panels and car computers. Join us!
You will be responsible for leading the Warranty Quality group in Gdańsk PML (Production Manufacturing Location) and the warranty process for the PML (with responsibility for the Budget Business Plan warranty).
- drive Quality in quote and Product Development Process activities (works closely with the Customer&Aptiv specialists to assure proper quality requirements included in quotations and to verify that proper language for warranty terms and conditions are included in all quotations, engage in successful launch of new programs, support design team for systematic root cause analysis with Core Quality tools)
- Warranty Quality Engineering (works closely with Plant Quality Managers, driving warranty in customer first, leading the warranty analysis in cooperation with Aptiv functions, continuously improve Warranty Quality Engineer standard work, drive customer approval for warranty, monitor - including KPI - and review status of all warranty programs in standard warranty and Early Detect and Early Correct, identifies warranty trends and applies corrective actions, responsible for the Budget Business Plan warranty and drive Warranty Forecast vs. actuals in Aptiv database, define Risk & Opportunities for warranty, drive warranty initiatives for “technical factor” and “supplier costs recovery”, interaction to Quality Business Intelligence group, defined communication formats include SWAT, SQDI´s, Quality Alerts, Drill Wide, 3L5W´s, build relationship to the equivalent customer leadership level vs. Aptiv´s Quality Organization, perform warranty Audits based on VDA field failure analysis and/or CSRs in the their PML and other EU PMLs)
- Customer Quality Engineering – interaction to Customer Quality Engineers (CQEs), f.e. assures CQEs are properly trained and ready to support warranty return process / are providing rapid response team feedback to the APTIV manufacturing sites, input for continuously improving Customer Quality Engineer standard work)
- Other quality supporting tasks.