Work Model: Hybrid (once a week work from the office)
At Cognizant, we are dedicated to help the worlds leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are in Gdansk, Wroclaw, and Krakow. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits.
The E-Learning Designer role involves creating engaging e-learning materials to enhance user experience and maximize the value of our clients applications. Working within the Product Adoption Team, you will collaborate with key stakeholders to develop and implement a comprehensive product adoption strategy. This role offers the opportunity to make a significant impact on user interaction with our clients products.
- Design and create tailored training materials for diverse user groups and skill levels.
- Develop and update engaging online training content, presentations, guides, videos, and interactive modules.
- Manage knowledge articles in ServiceNow (SNow) for accurate user information.
- Create interactive content in digital adoption platforms like WalkMe.
- Conduct training sessions and workshops for application users.
- Provide ongoing support and guidance, troubleshoot issues, and offer best practices.
- Use various platforms and tools for effective communication of product updates and best practices to users.
- Implement diverse training methods, collaborate with experts for material development, and create communication plans to inform users about changes and support options.
